Unilever, one of the world’s leading suppliers of fast moving consumer goods, has extended the scope of its Managed Document Services agreement with Ricoh from five to 27 countries across Europe. Ricoh will provide efficient and cost-;effective solutions for Unilever’s office and home working employees. The new services will provide a further return on investment by delivering increased efficiency across all Unilever’s European operations.
Flexible and cost-effective
The ‘Next Generation Print’ Project in Europe includes the implementation of a range of solutions and services in the Ricoh portfolio that meet with Unilever’s requirements. The objective of the project is to implement a flexible and cost-effective document management solution which focuses strongly on Unilever’s Green IT strategy. Ricoh and Unilever are working together to achieve this objective by:
- Further optimising the print infrastructure throughout Europe
- Meeting the latest Energy Star requirements
- Introducing a Print Policy throughout Europe
- Creating awareness of print costs and environmental impact
- Reducing paper waste and power consumption
- Offering greater functionality on new products
- Reducing the number of model types throughout Europe
Myles Gilbertson, European Supply Manager at Unilever says, “I am pleased that we have extended our European contract with Ricoh. We now need to work together to further streamline our fleet through the implementation of a new Managed Print Transformation Service and Print Policy. The ‘Next Generation Print Project’ will enable us to improve our environmental performance and monitoring as well as delivering further reductions in indirect costs.”
Revealing hidden costs
Ricoh’s Managed Document Services will be offered as a flexible two-tier model where the scope of the service varies according to the size and requirements of each Unilever site. The service includes an assessment of the current document output including security and document bottlenecks. It will reveal hidden costs and then optimise devices while focusing on reducing the environmental impact of energy and C02 emissions.
Reducing Environmental Impact Ricoh and Unilever agreed a selection of multifunctional devices and printers which will be connected to Unilever’s network. The home office solution includes Ricoh’s energy efficient Gelsprinters with GelJet technology. These highly efficient printers not only conserve energy resources, but also cut energy costs.
Ricoh is also providing reporting at site, country and European level utilising @Remote Enterprise-Pro, Ricoh’s remote management tool. This will increase Unilever’s visibility of energy consumption, print volumes, CO emissions and toner recycling. The environmental 2 reporting will be incorporated in the overall Green IT metrics.
A bespoke print policy has been developed and upon deployment will assist Unilever in achieving its cost and environmental objectives.
Ricoh has been the primary supplier to Unilever in Europe for general office print solutions since 2004. Unilever chose Ricoh as its continued business partner for its customer-driven approach, ability to offer flexible Managed Document Services and extensive European footprint. This ensures service and support across all of Unilever’s European sites. Furthermore, Ricoh’s strong heritage in sustainability and approach to environmental reporting were key success factors.
Carsten Bruhn, Vice President, Ricoh Global Services Europe says, “Unilever is taking a strategic and innovative approach to its document management. As a result, it will benefit from greater transparency, efficiency and reduced cost and environmental impact. With Ricoh managing its European office printing services, Unilever can focus on moving its business forward and achieving its overall business objectives.”
- Uniform pan-European approach
- Detailed local document audit
- Agreed optimisation plan
- Versatile and cost-effective systems
- Fully managed service
- Aligned to Green IT policy
About the customer
One of the world’s leading suppliers of consumer goods, Unilever meets the everyday needs of people around the world for nutrition, hygiene and personal care. The company’s portfolio includes some of the world’s best known brands, including Knorr, Hellmann’s, Lipton, Dove, Axe, Omo, Cif and Vaseline. Unilever employs 174,000 people globally in almost 100 countries.