As a company, Ricoh has always been conscious of its environmental responsibilities, as exemplified by its philosophy of pursuing a balance between the ‘Ps’ – People, Planet and Profit. Now it extends this commitment to yet another area, and has invited customers to join hands with it.
To reduce its environmental impact, the company is digitising its meter reading and billing process. All machines with the option to send automated meter reads will be invoiced based on the data captured through its cloud service @Remote. Ricoh’s technical staff will interact with customers’ IT support department to enable this service, if it is not already enabled.
In parallel, we will be implementing paperless E-billing via email. Customers just need to share with us an authorised personnel’s email ID to operationalise this system. An easy and convenient way to pay bills via electronic transfer through RTGS/NEFT is enabled for all customers.